Summer+Meeting

** Summer Meeting - Walla Walla - Thursday, Aug 5 and Friday Aug 6 **
Agenda for ELC Summer 2010 Meeting

**August 5 and 6, 2010** Walla Walla Community College //Water & Environmental Center// //Rooms 2023/2024//

Elluminate: []


 * Attendance Doodle ** - How will you attend the meeting? - [|http://www.doodle.com/u987r3k878axnwcm]

Special state rate of $70/night for evenings of August 4 & 5. Call 1.866.826.9422 and indicate the rooms are for the eLearning Council at Walla Walla Community College in order to get the special rate.
 * Accommodations:** Marcus Whitman Hotel - [|www.marcuswhitmanhotel.com] – Sandi Madsen has arranged for a


 * Activity:** Wine Tasting Wednesday afternoon []

8:30 – 9:00: Social time, coffee/ tea/juice
 * Business Meeting :**

9:00 – 9:15: **Call to Order** Establish Quorum/Roll call – Stephanie Delaney Chair Report – Stephanie Delaney Treasures/Membership Reports – Ed Bachmann

9:15 - 9:30: **SBCTC Update** – Cable Green

Hot off the Press: New Browser Issue

__eLearning Growth__
 * SP to SP – eLearning up 34%
 * Last 12 months: state funded FTE growth: 58% of the growth is eLearning – ½ online and ½ hybrid
 * system eLearning data / drill down

__Money__
 * State Budget Update [[file:Budget Update (7-15-10).docx]] / Aug 3 State Board meeting: operating budget discussion
 * Senate voted to extend medicaid funds to States - two votes to go


 * The United States Departments of Education and Labor are working to provide $2 Billion (over 4 years) for “open educational resources for displaced workers.
 * Our system has been highlighted as a national leader in community and technical college “open education” and “workforce education” – is part of current discussions -- and will be working on securing grants for Washington CTCs.
 * Open Courses / Textbooks for all Community and Technical College gen ed?
 * Working with DOE, DOL, national OER groups & Foundations now.


 * Rice University’s [|Connexions] and SBCTC are submitting a US Department of Education FIPSE grant to break the Open Course Library courses into smaller “modules” and tag (metadata) them all … so they can be more easily searched and recombined into new educational collections. $750,000 over three years.

>
 * The Bill and Melinda Gates Foundation recently launched a “Next Gen Learning Challenges” grant: [|http://www.nextgenlearning.com]. SBCTC was invited to help write the grant… and will be closely reviewing the [|Open Core Courseware] grants when they are released.
 * Textbook Rental FIPSE grant

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 * Open Education update
 * Open Course Library (NING)
 * "how's it going" survey launched – meeting next – Summer quarter $ flowing – 44 courses are underway


 * __New SBCTC__ "Open Licensing" Policy ( CC / CCCOER  posts)
 * “All digital software, educational resources and knowledge produced through competitive grants, offered through and/or managed by the SBCTC, will carry a Creative Commons Attribution License."
 * This policy will allow system colleges to realize the educational impact from the substantial investments the state, the federal government, and foundations have made (and will continue to make) in digital software, educational resources and knowledge.


 * Mission Study (handouts)
 * Description / purpose
 * WACTC working on implementation plan / matrix


 * 2010 LEGISLATIVE SUMMARY

9:30 - 9:45: **Training Update** – Scott Dennis
 * Training results / Future plans
 * Announce new courses / training
 * SLOAN-C College Pass and Quality Matters Updates

9:45 – 10:00: **WAOL Update** – Mark Carbon & Cable Green


 * Required Email on SMS Reporting Page - ELC Vote


 * ** Shared Course Fee :** The Instruction Commission approved the ELC recommendation to change the instruction fee for shared courses from $60 per credit to $70 per credit. The change will be effective starting Fall 2010. For cost model information, including a nifty graphic: []


 * ** LMS Summit (Aug 9: 9-3pm): ** http://lmsnextsteps.ning.com
 * Draft Agenda: [[file:DRAFT LMS Summit Agenda (7-28-10).docx]]
 * Last RFP Rating Sheet - Good criteria for an LMS


 * ** WAOL ANGEL Storage Issues :** WAOL ANGEL is over our limit, and we need to remove any materials that are no longer needed or are duplicates. Each college needs a business plan that covers when they will archive and delete classes and accounts. Colleges also need to work with faculty who have classrooms over limit because of publisher materials.

>>>> >>> >>> > > **10:00 – 10:15: Break** > > **10:15 – 11:30:** 2010/2011 Work Plan **- http://waelc.wikispaces.com/Goals2010_11** > **Plan Overview** > **Sub-Committee Break-Out Meetings** > ** · Open Educational Resources** > ** · Mobile Learning** > ** · Sustainability** > ** · ELC Professional Development** > > **11:30 – 12:00:** 2010/2011 Work Plan, continued - Sub-Committee Reporting Out **& Council Discussion (15 minutes per group)** > > **12:00 - 1:00: Lunch &** Around the Table** (log reports on the Wiki)** > > **1:00 – 1:30 -** 2010/2011 Work Plan, continued - Sub-Committee Reporting Out **& Council Discussion (15 minutes per group)** > > **1:30 - 2:30: 2010/2011 Work Plan, continued –** Better Use of Existing Technologies > > 2:30 – 3:00: Stretch Break **(feel free to dress comfortably for this activity)** > > **3:00 – 4:00: - 2010/2011 Work Plan, continued –**Next Learning Management Software Package > > **4:00 - 4:30: eTeam meeting** > > > Friday - training > > **8:30 – 9:00:** Social time, coffee/tea/juice > > 9:00 – 10:00 - **2010/2011 Work Plan, continued –** Higher Adoption of Existing Programs > > **10:00 - 10:15** - Break > > 10:15 - 2:30 **Training with Working Lunch -** Managing from the Middle**, from the Association** > > 2:30 - 4:00 - Intro to Wine Program and tasting
 * ** Tegrity :** Tegrity Kick-Off August 26 at State Board Olympia. ITC is working on an optional use contract for webcams.
 * **__Before__** **kick-off:**
 * All 35 instances set up
 * Admin training – __before__ deploying (FTF and online)
 * Integrate __all__ colleges & WAOL ANGEL with Tegrity (all LMSs)
 * Tegrity documentation on WAOL site
 * Link to SBCTC eLearning “services” site
 * **Tegrity Kick-Off Agenda (Aug 26)**
 * Meet and greet Tegrity team
 * Review contract – terms – unlimited hosting – PD – local admin
 * Come to WAOL Adv meetings – decisions made
 * Tegrity Demo
 * Best practices for settings
 * Deployment strategy
 * Admin reporting console coming in Sept 2010
 * LMS integration
 * PD training schedule (online & FTF //faculty & admin)//
 * //Upcoming webinars / presentations for faculty, college leadership, TACTC, WACTC Tech.//
 * //FTF trainings at Colleges.//
 * //Q&A//
 * * //PD opportunities **scheduled – __after__ deploying (online & FTF**// **faculty & admin)**
 * **For general information on Tegrity, go to the Tegrity site []**
 * **Or view the latest WAOL Advisory Group recording July 26:**
 * **Communication / feedback / decisions in WAOL Advisory Group (in Elluminate) - join us!**
 * **Discussion about SBCTC communications strategies with campuses - points of contact**

** Minutes: **
Call to Order Establish Quorum/Roll call – Stephanie Delaney.

Attending on site at Walla Walla: Jerry Marshall, Green River Community College; Sara Newman, South Seattle Community College; Stephanie Delaney, Cascadia; Ed Bachmann, Pierce College; Cable Green and Mark Carbon and Scott Dennis, WAOL/SBCTC; Ann Garnsey-Harter, Shoreline Community College; Kamela Mattson, Big Bend Community College; John Backes, Instruction Commission Rep from Shoreline Community College; Marc Lentini and Monica Luce, Highline Community College; Sue Gallaway, Centralia College; Beth Cummins, Bates Technical College; Renee Carney, Lower Columbia College; Carol Orr, Clover Park Technical College; Tom Brazunius, North Seattle CC; Jill Weber, Skagit Valley CC; Vickie Sievert, Peninsula College; Cynthia Foreman, Clark; Jerry Lewis, Columbia Basin College.

Attending via Elluminate: Andy Duckworth, Tacoma Community College; Al Epp, Whatcom Community College; Amy Lopes Wasson, Student Services Rep from Spokane Falls Community College; Dante Leon, Renton Technical College; Marie Willsey, Lake Washington Technical College; Michael Shepard, Whatcom Community College; Tom Jacobs, Olympic College; Tina Torres, Edmonds Community College; and Claver Hategekimana, Wenatchee Valley College.


 * Chair Report – Stephanie Delaney.** She attended the IC Retreat and discussed the eLearning Council goals.


 * Treasures/Membership Reports – Ed Bachmann.** See wiki for report.

SBCTC Update **– Cable Green.**


 * Hot off the Press: New Browser Issue. **Good place to advertise any new eLearning things from your college.


 * __eLearning Growth__**


 * Spring 2009 to Spring 2010 comparison – eLearning up 34%. 10 points higher than where we usually are.
 * Last 12 months: state funded FTE growth: 70% of the growth is eLearning – ½ online and ½ hybrid. Cable will send this data out to the listserv.
 * System eLearning data / drill down
 * __Money__**


 * State Budget Update [[image:http://www.wikispaces.com/i/mime/32/application/vnd.openxmlformats-officedocument.wordprocessingml.document.png width="32" height="32"]] Budget Update (7-15-10).docx / Aug 3 State Board meeting: operating budget discussion
 * Senate voted to extend medicaid funds to States - two votes to go. This means there may not be more cuts this fiscal year.


 * The United States Departments of Education and Labor are working to provide $2 Billion (over 4 years) for “open educational resources for displaced workers."
 * Our system has been highlighted as a national leader in community and technical college “open education” and “workforce education” – is part of current discussions -- and will be working on securing grants for Washington CTCs.
 * Open Courses / Textbooks for all Community and Technical College gen ed?
 * Working with DOE, DOL, national OER groups & Foundations now.


 * Rice University’s [|Connexions] and SBCTC are submitting a US Department of Education FIPSE grant to break the Open Course Library courses into smaller “modules” and tag (metadata) them all … so they can be more easily searched and recombined into new educational collections. $750,000 over three years.

>
 * The Bill and Melinda Gates Foundation recently launched a “Next Gen Learning Challenges” grant: [|http://www.nextgenlearning.com]. SBCTC was invited to help write the grant… and will be closely reviewing the [|Open Core Courseware] grants when they are released. Four grant categories: Web 2.0, open core courseware, blended learning, learning analytics (this may connect to the Student Achievement Initiative).
 * Textbook Rental FIPSE grant. Bellevue CC has a book rental program. If your Bookstore is interested in this stuff, here's a grant opportunity.

[[#x-Summer Meeting - Walla Walla - Thursday, Aug 5 and Friday Aug 6
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 * Open Education update
 * Open Course Library (NING)
 * "How's it going" survey launched – meeting next – Summer quarter $ flowing – 44 courses are underway. Will have two Elluminate meetings as a response to this survey. If the $1000 eLearning money per course developed didn't make it into your budget, tell Cable and he'll find out where that money is. Items that folks are buying with the $1000: iPads, software. Flexible money, but has to support the grant. It could be software, hardware, staffing.


 * __New SBCTC__ "Open Licensing" Policy ( CC / CCCOER  posts)
 * “All digital software, educational resources and knowledge produced through competitive grants, offered through and/or managed by the SBCTC, will carry a Creative Commons Attribution License." Discussion on this went through an IC subcommittee and full IC, Presidents, SBCTC. All unanimous votes of approval. Includes faculty learning community grants, etc. We are saying explicitly upfront that we are going to share. This creative commons licensing means: you are allowed to use, remix, etc. You have to give credit of where it came from (attribution). You don't have to share your changes.
 * This policy will allow system colleges to realize the educational impact from the substantial investments the state, the federal government, and foundations have made (and will continue to make) in digital software, educational resources and knowledge.


 * Mission Study (handouts)
 * Description / purpose
 * WACTC working on implementation plan / matrix
 * John Backes, IC Rep, : your college plan should line up with the Mission Study. This will drive funding.
 * Our eLearning Council goals link to the Mission Study challenges.


 * 2010 LEGISLATIVE SUMMARY.


 * Training Update – Scott Dennis, SBCTC**

>>
 * Training results / Future plans. 1100-1200 enrollments in "Intro. to ANGEL" course."How to Teach Online" course-this is more on pedagogy. "Intermediate to ANGEL" course-3 week long course, free, online. Stephanie Delaney shares her "Introduction to ANGEL" online course too. SBCTC has been to Centralia, LWTC, Walla Walla, etc. to do F2F training and will be at convocations in the fall.
 * SLOAN-C College Pass and Quality Matters Updates.
 * QM: 13 courses have gone through the official QM review process. We now have 30 peer reviewers and 20 master reviewers in our system. SBCTC has worked with QM to get peer reviewers doing course reviews. QM is just starting on revising the rubric.
 * Sloan-C pass: still demand for this based on participation. Reallocated 57 seats during this cycle based on need. There was a little discussion about bad teachers or sessions: tell Scott Dennis if you hear of a bad teacher or session and share with the eLC listserv about good sessions.
 * Sloan-C pass: still demand for this based on participation. Reallocated 57 seats during this cycle based on need. There was a little discussion about bad teachers or sessions: tell Scott Dennis if you hear of a bad teacher or session and share with the eLC listserv about good sessions.
 * WAOL Update – Mark Carbon & Cable Green, SBCTC**


 * Required Email on SMS Reporting Page - ELC Vote: Vote is just to get a field on SMS . There was a unanimous vote to approve this.


 * Shared Course Fee : The Instruction Commission approved the ELC recommendation to change the instruction fee for shared courses from $60 per credit to $70 per credit. The change will be effective starting Fall 2010. For cost model information, including a nifty graphic: []


 * LMS Summit (Aug 9: 9-3pm): http://lmsnextsteps.ning.com
 * Draft Agenda: [[image:http://www.wikispaces.com/i/mime/32/application/vnd.openxmlformats-officedocument.wordprocessingml.document.png width="32" height="32"]] DRAFT LMS Summit Agenda (7-28-10).docx

Cable highlighted aspects of the agenda. This is an opportunity to get on a single LMS for the system and hopefully we can get the universities on board too. Cable's strategic perspective is for us to be on a single LMS, but does not care what it is. Cable thinks the price would be a wash for Blackboard or for open source (for Moodle) since Blackboard has told Cable that they will keep the low ANGEL pricing if WAOL continues with the Bb product. Cable would like to make it "free" to colleges, just like with Elluminate, Tegrity, etc. Universities have been invited to be part of this process; they can be voting members if they will be purchasing the product. We don't know what will come out of the 1946 legislation.


 * WAOL ANGEL Storage Issues : WAOL ANGEL is over their limit and needs to remove any materials that are no longer needed or are duplicates. Each college needs a business plan that covers when they will archive and delete classes and accounts. Colleges also need to work with faculty who have classrooms over limit because of publisher materials. Mark will get a spreadsheet from ANGEL on how much space each college is using; he will send that out. Cable said for the next LMS vendor, he's going to ask for unlimited storage space so we won't have this problem. WAOL Media server: there will be a nugget in ANGEL on how students can access the WAOL Media server so they can upload large files. 90 days from when a file was attached to the server, it will be automatically removed. This service is not available to non-ANGEL users, but Paul Kreemer would be available to work with college's programmers to make it work with non-ANGEL LMSs. This service/nugget is available for ANGEL non-WAOL colleges-talk to Paul Kreemer.

>>>> >>>> > > > **2010/2011 Work Plan** - http://waelc.wikispaces.com/Goals2010_11 > Plan Overview > Sub-Committee Break-Out Meetings. Every person on the eLC should pick one of these committees to serve on. We'll take time at each meeting to work on these subcommittees. Each committee will decide on a work plan and outcomes for the year. Each committee should meet twice between the quarterly Council meetings. Stephanie will prompt us to get our work done and meet the outcomes we set out. We should report to the eTeam. > · **Open Educational Resources**: (Monics Luce, Vicki Sievert, Carol Orr, Claver H., Tom Jacobs) adopting open textbooks, CC licensing, etc. as they apply to our CTC system. Cable reported on the goals for this break-out group: OER is about sharing and the audience is global. The LMS is shifting so don't use ANGEL LOR, but rather use a LOR that will stay around so use Connexions for that for system stuff. The group will take the responsiblity to offer webinars on how to use Connexions. SBCTC with new open licensing policy, will use Connexions as the repository for all objects created through SBCTC competitive grants. Work with Connexions with LMS integration (on whatever the next LMS will be). Be active in the Connexions consortium-we will have a voting seat in that consortium. > · **Mobile Learning**: (Marc Lentini, Sara Newman, Jerry Marshall, Ed Bachmann, Ann Garnsey- Harter, Tom B., Tina Torres, Andy Duckworth, Dante Leon): using iPads, Kindles, smart phones. What should we be doing, as eLearning Director's, in this area? Who do we need to collaborate with on this? Beth Cummins reported on the goals for this group: this group will meet again to determine the definition of mobile learning, survey students on what mobile equipmment is being used in our system, and we will use the eLC wiki to post our information. > > 12:00 - 1:00: Lunch & **Around the Table** (log reports on the Wiki) > > 1:30 - 2:30: 2010/2011 **Better Use of Existing Technologies.** Discussion on which technologies are underutilized on campuses: Elluminate. Discussion on why this is part of our work plan, what if we are at capacity with staffing? John Backes, IC Rep: we would need data that validates that claim and gives opportunities on how to resolve that. Otherwise, it won't work for IC. Cable Green, SBCTC, said the SBCTC's professional development officers are not meant to serve the entire system or supplant local training/professional development. There's no new money in 2011-13 so asking for something new in eLearning would be a wasted effort so maybe our focus should be on better use of existing technologies. Cable Green suggested that we do a survey of use of existing technologies, like what Ohio Learning Network does. > Brainstorm on how to move forward on this topic, to help us know what capacity is, how do we know what we can support: > > Stretch Break ** This was great. ** > > **2010/2011 Work Plan, continued –** Next Learning Management Software Package**.** eLearning Council wants to have a large stake/voice in this and in the LMS Summit on Monday. Discussion on these and other items: does the eLC want to say what a LMS is and what it is not? Do we want to include edupunk in the discussions or not? Let's read the last LMS RFP rubrics and process. We don't want faculty to go back in terms of LMS functionality. Short term costs and transitional costs should be considered. Every college should have a faculty rep on this so everyone feels like they have a voice. Software that has the ability to build in future tools like mobile learning, etc. Clark used this rubric: secure, scalable, and robust. Effective. Integrate email into LMS. "Stable, secure, scalable will give us our weekends back." >> John Backes, IC Rep, said that even though we focus on faculty, our real clients are our students. They have to learn new LMSs too and there's lots of them, who currently know ANGEL. >> >> **eTeam meeting**: review of how the meeting went. >> >> Friday >> >> 9:00 – 10:00 - Conversation continued on Next Learning Management Software Package and what rubric we want. Do we want something that's adaptable for technologies of the "future" like mobile technologies. Easy for students to use-most critical. Also, easy for faculty to use and for system administrators but most critical for student ease of use. That would mean consistency of interface. ADA compliance. >> ﻿ eLearning Council “LMS Summit” Statement
 * Tegrity : SBCTC wants colleges to get admin training prior to the Aug. 26th meeting. Stay tuned for this information. Tegrity Kick-Off August 26 at State Board Olympia. ITC is working on an optional-use contract for webcams.
 * __Before__ kick-off:
 * All 35 instances set up
 * Admin training – __before__ deploying (FTF and online)
 * Integrate __all__ colleges & WAOL ANGEL with Tegrity (all LMSs). Shoreline Community College volunteered to be the first Blackboard school to integrate with Tegrity.
 * Tegrity documentation on WAOL site
 * Link to SBCTC eLearning “services” site
 * Tegrity Kick-Off Agenda (Aug 26). eLearning and IT Director's are invited to this meeting. Not intended as training for faculty.
 * Meet and greet Tegrity team
 * Review contract – terms – unlimited hosting – PD – local admin
 * Come to WAOL Adv meetings – decisions made
 * Tegrity Demo
 * Best practices for settings
 * Deployment strategy
 * Admin reporting console coming in Sept 2010
 * LMS integration
 * PD training schedule (online & FTF //faculty & admin)//
 * //Upcoming webinars / presentations for faculty, college leadership, TACTC, WACTC Tech.//
 * //FTF trainings at Colleges.//
 * //Q&A//
 * *** //PD opportunities//** //scheduled – __after__ deploying (online & FTF// faculty & admin)
 * For general information on Tegrity, go to the Tegrity site []
 * Or view the latest WAOL Advisory Group recording July 26:
 * Communication / feedback / decisions in WAOL Advisory Group (in Elluminate) - join us!
 * **Sustainability**: (Jill Weber, Cynthia, Renee Carney, TP) we grew at 70%. How do we survive this growth and sustain ourselves. Also includes sharing out those ideas to other campuses. Renee reported on goals of the group: automation and utilizing it, financial sustainability, and is there ever a limit?
 * **ELC Professional Development**: (Kammela Mattson, Sue Galloway, Jerry Lewis, Marie Wilsey) for us as eLearning Director's. Planning out prof dev for our next 3 eLearning Council meetings and maybe via Elluminate meetings in between, etc. Scott Dennis reported on the goals for this group: financial management and budgeting at the state level (how does that all work), effective communication skills, overall system structure, what's the focus of other Councils (have reps come and talk to us), and budget management at the local level. They identified people who would be good to do professional development on these topics.
 * number of the ways that an eLearning-supported activity touches on a college activity e.g. developmental Math-the number of ways that eLearning has supported that activity.
 * are there other ways to use Quality Matters tools? We have to go back to - what is the mission of the CTC system? Are we meeting that mission? If we first establish the data, then the next step would be how to make use of it? Or, create an eLearning rubric to see if we are meeting the Mission Study?
 * The Sustainability SubCommittee with talk to Institutional Research people about the data points, what data points would be useful on this.
 * SBCTC cannot favor a specific vendor but it needs to be affordable so the SBCTC could provide it for free and ideally get everyone on it per the Strategic Technology Plan and also a decision needs to be made so that WAOL can get off of ANGEL by 2014, when it needs to. Cable Green went over the agenda for the LMS Summit and what he was hoping to get out of the Monday LMS Summit meeting.
 * Cable Green and others suggested the eLearning Council create a statement. This is the statement, which was approved by a vote of the Council and will be shared by Stephanie at the LMS Summit:

1. Instructional Technology is changing fast.

2. Blackboard bought ANGEL and will retire ANGEL in 2014. So 28 of our 34 colleges will need to move from ANGEL to something else.

3. Learning Management Systems (LMS) are still core to online, hybrid and web-enhanced learning environments.

4. We, the eLearning Directors, are the professional staffs who support faculty and students in these online, hybrid and web-enhanced learning spaces.

5. Web 2.0 and “EduPunk” technologies continue to emerge. We will continue to experiment with these tools. And we want the next enterprise LMS to support “edge innovation” – e.g., plug-ins to the LMS.

6. This is an opportunity for all WA Community and Technical Colleges to get on a single enterprise LMS, integrate with admin systems and peripheral systems (Elluminate, Tegrity) once, share professional development activities and materials, etc.

7. We welcome all WA public Universities to join our system in moving to a single enterprise LMS. a. 35% of all WA University students started in WA Community and Technical Colleges… having a single, state-wide LMS for public higher education will provide these students a common online learning interface b. a common LMS will allow Universities and Colleges to more easily share course content c. a common LMS will collectively save all of us a lot of money

Formal Recommendation: The eLearning Council recommends our system (hopefully with the Universities) pilot, run an RFP, purchase and centrally fund an enterprise LMS that is: scalable, robust, supportable, meets our functional requirements, supports mobile learning, and is ADA compliant / accessible.

We define a Learning Management System as: an integrated software application designed for the secure delivery and management of instruction over the Internet for completely online, hybrid and traditional face-to-face classes. Features include, but are not limited to, content delivery, collaboration tools, assessment tools, and integration with other campus systems.

> **Training with Working Lunch -** Managing from the Middle**, from the Association** > > Intro to Wine Program and tasting
 * **2010/2011 Work Plan, continued –** Higher Adoption of Existing Programs. Discussion on various points, including: how do we approach faculty in a way that gives them meaningful information that they can/will use. We spam them with lots of emails. Do we need to help our institutions think about faculty development in a systemic way. Faculty just don't have time. Maybe we need to show them what's easy and what the benefit is to them. Faculty talk about needing release time. Maybe we should look out to the wider world and look at this from a market perspective: talk to IC about our competition and that other faculty are taking advantage of professional development and that it's important for the IC to engage with faculty development for the betterment of our system. We need faculty peers leading faculty peers. eLearning Faculty In Residence at Shoreline CC position motivated some faculty to take eLearning training to make them competitive for that position.
 * **Discussion about SBCTC communications strategies with campuses - points of contact:** Discussion on how communication goes out to the eLC listserv and additional other listservs and the confusion that causes. SBCTC will try and give the eLC a heads up before a message goes out to other parties but it must communicate broadly.



How many eLearning Directors does it take to fix PC audio?**